Shipping policy

All orders are processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Zone 1
United Kingdom, Guernsey, Jersey
£5
Zone 2
Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland £15
Zone 3
Israel, Singapore, Australia, New Zealand, Canada, Mexico, United States £25
Zone 4
Rest of World Calculated at Checkout


Shipping charges for your order will be calculated and displayed at checkout. 

EU Shipping

We have made the difficult decision to temporarily pause shipping to all European Union countries until further notice. Post Brexit, we have found our customers have had additional duties and VAT to receive their deliveries, and some destination countries have charged more than the cost of our customers’ orders. As Monkee Genes cannot control what these charges are, we have made a decision to currently stop deliveries to EU countries, but if you are happy to pay these additional charges that your country may apply, please contact customerservice@monkeegenes.com and we will process your order manually. We are sorry to say that Monkee Genes cannot estimate these costs for you. 

We’re closely monitoring the situation and rest assured we will be back delivering to the EU as soon as we can.